Last updated: March 1, 2026
These Terms of Service ("Terms") govern your use of Portal, including the Portal One+ mobile application, Telegram bot, and website at portal.ai (collectively, the "Service"), operated by Portal AI Inc. ("we", "us", "our").
By using the Service, you agree to these Terms. If you do not agree, do not use the Service.
You must be at least 17 years old to use Portal. By using the Service, you represent that you meet this requirement.
You are responsible for maintaining the security of your account and for all activity that occurs under it. Each account provides access to a personal AI assistant with isolated memory and workspace. You may not share account access with others.
You agree not to:
We reserve the right to suspend or terminate accounts that violate these terms.
You retain ownership of all content you send to Portal (messages, files, images, voice notes). We do not claim any ownership rights over your content. Your content is stored to provide the Service and is never used to train AI models.
Portal uses AI models (primarily Anthropic's Claude) to generate responses. AI-generated content may contain errors, inaccuracies, or inappropriate material. You are responsible for reviewing and verifying any AI output before relying on it for decisions, especially financial, legal, or medical matters.
Your use of the Service is also governed by our Privacy Policy. Each user has a fully isolated environment — no other user can access your data.
We aim to provide reliable service but do not guarantee uninterrupted availability. The Service may experience downtime for maintenance, upgrades, or unforeseen issues. We are not liable for any losses resulting from service interruptions.
Access to Portal may be limited due to capacity constraints. We may operate a waitlist and grant access at our discretion. We reserve the right to limit, suspend, or modify access at any time.
You may stop using the Service at any time. You may request deletion of your data by contacting [email protected]. We may terminate or suspend your access for violations of these Terms or for any reason with reasonable notice.
The Service is provided "as is" without warranties of any kind, express or implied. Portal AI Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
We may update these Terms from time to time. Changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance of the new Terms.
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
If you have questions about these Terms, contact us at [email protected].