Privacy Policy

Last updated: February 19, 2026

Portal AI Inc. ("we", "us", "our") operates Portal, including the Portal One+ mobile application and Telegram bot. This policy describes how we collect, use, and protect your information.

Information We Collect

Account information — Email address (if provided for waitlist or sign-up), device identifiers, and authentication tokens.
Conversation data — Messages, voice notes, photos, and files you send to your AI assistant. These are stored on our servers to provide persistent memory across sessions.
Usage data — Basic analytics such as session timestamps and message counts to improve the service.

How We Use Your Information

To provide, maintain, and improve the Portal service
To deliver AI-generated responses to your messages
To persist your conversation history and preferences across sessions
To notify you when access becomes available (waitlist)

Third-Party Services

We use Anthropic's API to generate AI responses. Your messages are sent to Anthropic for processing. Anthropic's data usage policies apply to that processing. We do not sell or share your data with any other third parties.

Data Isolation

Each user has a fully isolated environment. No other user can access your conversations, files, or preferences. Your data is never used to train AI models.

Data Retention

Your conversation data is retained as long as your account is active. You may request deletion of all your data at any time by contacting us at [email protected].

Security

All communication between the app and our servers is encrypted via HTTPS/TLS. Data at rest is stored on secured infrastructure.

Children's Privacy

Portal is not intended for children under 17. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact

If you have questions about this policy, contact us at [email protected].